• Email - echelonraj@gmail.com
  • +1 646 898 6966

FAQS

Virgin hair simply means that the hair is completely natural and unprocessed without any chemicals (such as chemical perms, relaxing agents, or coloring dyes). Since the hair is completely natural, there has been no damage to the cuticles or the true structure of the hair (including its color and texture). The hair’s cuticle layer actually protects the hair, and provides a natural luster as hair naturally appears growing from the scalp. Keeping the hair cuticles aligned and running in the same direction help to prevent tangling and matting. This is very important when it comes to hair extensions, because you want a quality install that will last you as long as possible. Each bundle of Virgin Indian Hair is coming directly from one persons head, this ensures that varying cuticles and textures are not being mixed with other types of hair. This is also known as, Single Drawn hair. Being that all of our Virgin Indian Hair bundles are single drawn, you will see the natural gradations in length as if it is growing from your own scalp giving it a much more natural look. The ends will have a natural tapered look, as opposed to a blunt cut. Virgin hair is considered the best quality of hair, which is known to last for 1-2 years with proper care and installation. Virgin Hair also offers the most versatility when it comes to coloring and styling.
Most hair that you find in beauty supply stores is not 100% Virgin hair, or Single Drawn for that matter. It may look perfect in the package, but when you start using it only lasts a couple of months at best. They enhance the hair by over processing with chemicals, or collecting strands/clippings from multiple donors and processing it all to appear the same texture. During this process it actually rips the hair’s cuticle from each strand causing permanent damage, which greatly reduces the longevity of the hair. All of our Virgin Indian hair is not treated with any chemicals or processing, making it true Virgin Indian hair. Many of our customers keep coming back to us because our hair has a lifespan of up to 1-2 years with proper care. Your Virgin Indian Hair is considered to be an investment and the better you properly treat and maintain the hair, you will then reap all of the benefits of pure organic Virgin Indian Hair.

Please visit out HAIR CARE page for guidelines on how to care for your virgin hair extensions

We accept PayPal payments. We do not accept personal checks, money orders or direct bank transfers. Items will not be shipped until the transaction has been cleared.

Even for Wholesale – We require Paypal only.
Our Business Name: INDIAN HAIR FACTORY
Email: sales@indianhairfactory.com

Please contact us immediately within 24 hours since we do process and ship orders quickly! Shipped orders cannot be modified or cancelled.

Once the order has been shipped, we will send you an email with your tracking information issued by the courier. To check the status of your shipment, please log into your account and check shipment status.
Otherwise, you can also use the specific courier’s website:
• USPS

Sometimes we may send out items in separate shipments. Please check your order status to see if any of your items are arriving separately. If something is still missing, please contact us immediately.

All orders are handled and shipped out from our Warehouse in Tirupur, India.
All orders processed before 3pm IST Monday-Friday will ship the same day. Any orders placed after this deadline will be processed the following business day.

We ship with FEDEX, DHL, UPS & TNT for all orders, depends upon the location.
We recommend that items be sent to a work or home address in order to avoid any delays in receiving your items

Indian hair is highly valued in the hair industry because of its versatility, durability, and texture. Natural hair comes in a variety of textures (straight, wavy and curly) which gives the best possible styling and installation options for added hair solutions. The hair is also naturally dark, so it works great with most braiding and weaving applications for women of color. Indian hair because of its strength and versatility can also be decolorized into dark, medium and light blondes.

The source of Indian Remy hair, are certain specific temples of South India. Here, it is a traditional practice for women of the Hindu faith to sacrifice their beautiful long hair in return for the prayers that have been answered. The temple authorities collect all such tonsured hair and periodically auction it to the various bidders.

In Single Drawn, the hair tip is maintained with its natural taper intact with the head leveled on one side. For e.g. if you buy 19″ -23″ hair, the bundle will have most hair strands ranging from 19″ to 23″ long with no hair less than 6″ short.

Every hair piece contains only hair of the same length. The process is done by hand (Manually) and no machine is involved.

Bulk hair is loose hair which is made into bundles. It is the base product from which other hair products are made.
Wefting is the process of sewing the hair strands across in one straight line. It is used for making extensions.

Hand tied wefts are made by tying strands of hair around a strong weaving thread; this process is done by hand. Machine wefts are made by sewing strands of` hair together with a hair sewing machine. Machine weft could be double machine weft or single machine weft, sometimes called thin weft or light weft.

The width of the weft depends on the length of the hair, the longer the length, shorter the width.

MACHINE WEFT WIDTH DETAILS
SIZE WIDTH IN CMS ( APPROX)
8″-11″ – 300-420
12″-15″ – 290-330
16″-19 – 250-300
20″-23″ – 270-350
24″-28″ – 160-200
29″-33″ – 130-160
34″-38″ – 100-120

Yes, our l00% Natural virgin human hair can be coloured. Even you can buy our blonde collections if required and this no need to colour, you can use as is for best results.

As the original Indian Hair is expensive, we don’t send any free sample bundles. However, we can send small strands of hair if you give your courier account number. If you can take care of the courier charges, we can send a small bunches of samples.

When you dislike the product or found the product defective you can immediately write to us about your displeasure and tell us the problem.

You will receive a reply within 24 hours. After clear communication and acceptance, all returns must be sent back within 10 days of delivery for a refund. The returned order will need to be unworn, unwashed, uncut, labels attached and in its original couriered and packaged condition. Any merchandise damaged due to purchaser’s negligence, or bundles that have been washed or styled or bleached or colored or tags removed cannot be accepted. Return postal charges to be borne by the buyer.

All returns should be sent via FEDEX or DHL or UPS mentioning “Defective goods returned back” and value of the entire returned shipped to be declared as USD 5 (Whatever may be the cost of the returned goods). Upon verification that the goods are in their original condition, your Paypal or bank account will be credited for the full amount of your purchase deducting the courier charges.